Returns / Refunds

* By placing an order with Samantha Sultana Eyewear you agree to the following: 

In regards to refunds / returns, Samantha Sultana Eyewear will not accept returns on negleted articles. 

However for peace of mind, before purchasing, our lenses have been tested to Universal Standards.  Please refer to your Warranty Card.

The Italian-made lenses have been constructed with a revolutionary organic plastic, which have been sample tested according to the FDA 21-CFR 801.410 regulations. They are therefore classified as impact-resistant and offer 400% UV protection. All lenses have passed the specific Solid Tint or Gradient International Standards Conformity Report and have been categorised accordingly. American National Standard, ANSI Z80.3-2018, International Standard, ISO 12312-1:2013/Amd.1:2015, Australian/New Zealand Standard, AS/NZS 1067.1:2016.

Things to know: These sunglasses must not be worn to directly look into the sun. Sunglasses do not reduce the risk of severe eye damage from looking at the sun. When outdoors, always remember other sun protection measures: sun protective clothing and hats, high SPF sunscreen, and seeking shade in the middle of the day. Not suitable for use in low-light daytime conditions, driving in twilight, night-time, or other dull light conditions. Not suitable for use as protection against sources of radiation other than natural sunlight. Complete personal and frame care is always advised when worn

Please know that our Eyewear have been quality controlled by hand and human eye, in Italy, before being packed shipped by our high end manufacturing professionals. Manufacturing and packaging takes place in Italy, before landing in Melbourne, Australia where they are checked before indiviually packaged for you.

We do not offer exchanges if you purchase the incorrect size, shape, style once tried on. 

Samantha Sultana does not offer exchanges, refunds or cancel orders due to change of mind.  All sales are final, so please choose carefully. 

All shipping costs are not the responsiblity of Samantha Sultana Eyewear.